Privacy Policy
This Privacy Policy describes how UptrendBDShop collects, uses, and protects your personal information when you use our website.
Interpretation
Words with capitalized initials have meanings defined under the following conditions. The definitions apply whether they appear in singular or plural form.
Definitions
Website refers to UptrendBDShop.
Company refers to UptrendBDShop.
User means any person who accesses or uses the website.
Personal Data means any information that identifies an individual.
Usage Data refers to data collected automatically when using the website.
Collecting and Using Your Personal Data
We collect personal data to provide and improve our services, process orders, and communicate with customers.
Types of Data Collected
Personal Data
While using our website, we may ask you to provide certain personally identifiable information, including name, phone number, email address, delivery address, and order details.
Usage Data
Usage Data is collected automatically and may include IP address, browser type, pages visited, time spent on pages, and device information.
Information from Third-Party Social Media Services
If you interact with UptrendBDShop through social media platforms (such as Facebook or Instagram), we may receive publicly available profile information.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to monitor activity on our website and improve user experience. You can choose to disable cookies through your browser settings.
Use of Your Personal Data
UptrendBDShop may use Personal Data to:
Process and deliver orders
Communicate order updates
Improve website functionality
Provide customer support
Send promotional offers (optional)
Retention of Your Personal Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.
Transfer of Your Personal Data
Your information may be transferred to and maintained on systems located within Bangladesh. We ensure appropriate data protection measures are applied.
Delete Your Personal Data
You have the right to request deletion of your personal data. Requests can be made by contacting UptrendBDShop through our official communication channels.
Disclosure of Your Personal Data
Business Transactions
If UptrendBDShop is involved in a merger, acquisition, or asset sale, your personal data may be transferred.
Law Enforcement
We may disclose personal data if required to do so by law or in response to valid legal requests.
Other Legal Requirements
Disclosure may occur to protect the rights, safety, or property of UptrendBDShop and its users.
Security of Your Personal Data
We use reasonable security practices to protect your personal data. However, no method of transmission over the internet is 100% secure.
Children's Privacy
UptrendBDShop does not knowingly collect personal data from children under the age of 13. If such data is discovered, it will be removed promptly.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party sites.
Changes to this Privacy Policy
UptrendBDShop may update this Privacy Policy from time to time. Changes will be posted on this page.
Refund Policy
Refund & Replacement Policy
Refunds or replacements are applicable only if the delivered product is damaged, defective, or incorrect.
Conditions for Refund or Replacement
The request must be made within the specified return period
Product must be unused and in original packaging
Proof of purchase is required
Non-Refundable Items
Products damaged due to misuse
Items returned without original packaging
Sale or discounted items (unless defective)